Excellence in Customer Satisfaction
Sumerset Houseboats is honored to be a recipient of the 2008 NMMA CSI Award for the Sterndrive Houseboats category. This award recognizes, once again, that Sumerset Houseboats leads the industry: striving to provide the best possible customer experience with the belief that those experiences will translate into meaningful customer relationships. Sumerset has always stood for the idea that "Your word is who you are." Receiving the NMMA CSI Award is tangible proof of our efforts to uphold that belief.
Sumerset is also pleased to announce our Customer Bill of Rights program. This is a unifying commitment among all Team Members to continue our efforts toward customer service excellence. At Sumerset Houseboats we believe every customer has the right to competent, responsive service. We believe the Customer Bill of Rights allows us to work together with our customers to provide the highest level of customer satisfaction.
As the industry leader, our goal is to continually raise the bar in design, quality, and service. Visit our state-of-the-art facility near Lake Cumberland, our Sumerset dealers, or speak to one of our houseboat Sales Professionals and you will learn why Sumerset customers say:
"Nothing is just like a Sumerset."