TO: Greg Baldwin, Construction Specialist
RE: Our Custom Sumerset Houseboat

Dear Greg,

As always, the people at Sumerset make the experience a great one. It’s amazing the detail everyone catches. For instance, the can lights over the kitchen island were white trim at first. I thought - that sticks out. Then the next day they were black (much better). The trim guys suggested the crown down the hall. Great suggestion. They could have just followed what was the plan without taking the initiative to go beyond their job. Of course, I know they perform their job like we do at FedEx – provide the ultimate customer experience. Please let them know that we appreciate their dedication.

Kathy gets the credit for the floor plan. She cut and paste for days.

Thanks

Steve